PRIVACY POLICY

The Electrum Group respects the privacy of all users of its website, guarantees the confidential and secure treatment of all the information provided by its customers, according to the GDPR - General Data Protection Regulation.
All personal data collected by the site is exclusively for the commercial use of the Electrum Group, and in no case is made available to third parties.
The customer, through the web space or any other form of contact, will always have access to your personal data and the possibility of updating or removing them.

 

- Responsible for data processing

Electrum Group is responsible for the processing of personal data collected during use and / or registration on this website.
The privacy policy is intended to inform the collection, treatment and protection of personal data provided online.
Electrum Group intends to make known how it collects, uses and protects the personal data and the information that the user makes available. Following statement applies solely and exclusively to the Electrum Group website and governs all information collected about users and their contact and / or budget requests.
By browsing the web space and using the present features, you accept this Privacy Policy and consent to the use of your personal data as described below.
You may request clarification on this Privacy Policy and the Treatment of Personal Data Protection, referring your questions to:

GRUPO ELECTRUM
ElectrumTrofa – Iluminação, Lda. | G.I.M. – Gestão Integrada de Manutenções, Lda.
Rua do Progresso nº 253 | 4785-647 Trofa
This email address is being protected from spambots. You need JavaScript enabled to view it.

 

- Data retrieval

The Electrum Group recognizes information regarding the use of the web space and its features, such as device information, registration and location information and cookies.

 

- What is personal data

Any information that pertains to an identified or identifiable living individual, either through an identification number or another specific identifying element.

 

- Personal data retrieval

The visitor may browse and use this web space without having to provide any personal information. However, in order to make contact requests, clarify doubts, subscribe to newsletters and obtain budgets, the user will have to provide essential information in order to comply with the request. In this way, personal data are requested and provided only when the user submits a form or subscribes to the newsletter.
The Electrum Group collects in the indicated places the following information from and about the visitor:

  • Contact form: the user provides the name, email, country and how it came to the company
  • Newsletter subscription: the user provides the name and the email

The information retrieved about the user will be used solely and exclusively by the Electrum Group, which guarantees that this information will not be used or shared for third parties forpromotional purposes via email, social networks, letter or telephone.

 

- Purpose of the  personal data retrieval

The collected data is essential to answer the questions and requests for budgets, suggestions or complaints of the user, can also be destined to the invoicing of goods or services awarded and to marketing actions of the Electrum Group.

 

- Responsible for the processing of personal data

 Electrum Group is responsible for the processing of personal data.

 

- Right of access, correction, opposition and elimination of personal data

You can, at any time, after successfully completing your request, access the information and cancel the subscription. You can request the deletion of your data for the purpose of marketing campaigns and for this you only have to send a message to the Electrum Group via email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

- Underaged users

Our products are intended for adults or with express authorization from them (age above 16 years).

 

- Electronic communications

The user may receive information from the Electrum Group of two (2) kinds:

  • Information and response related to requests for information or budgets (following the form contact us).
  • Periodic information about the web space, products, news, promotions and campaigns, requiring subscription by the user.

 

- Subscription of electronic communications

The Electrum Group newsletters service is a free service available to any user of the web space.
By subscribing to any of the electronic communications presented, you acknowledge and agree that the Electrum Group contacts via e-mail address to keep users, suppliers, partners and customers informed and up-to-date about products, services, campaigns and / or promotions.
You agree that you may cancel at any time and that the information provided through this web space is stored and processed for the purpose of marketing communication. Your personal data are treated confidentially in accordance with the data protection law that is in force.
The Electrum Group reserves the exclusive right to remove the subscription to the newsletter of any user, without prior notice, if it suspects that it is a false subscription.
The user may change and / or revoke your consent at any time, through the web space or via email:: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

- Frequency of electronic communications

The electronic communications of the Electrum Group are sent periodically due to the need to communicate and inform the subscribers. Normally, newsletters are sent monthly, except in cases where the Electrum Group's Commercial & Marketing Department decides, in the interest of subscribers, to change the periodicity.

 

- Limitation of liability for electronic communications

The Electrum Group reserves the right, at any time, to modify or discontinue the sending of communications, such as the exclusive right to remove subscription to the newsletter without prior notice.

 

- Unsubscribe from electronic communications

The newsletter sending service is continuous, without an established term and can be canceled at any time by the user. In case the user has problems with the functionality to remove the subscription, send email to: This email address is being protected from spambots. You need JavaScript enabled to view it. requesting the cancellation of the service.

 

- Privacy policy updates

The Electrum Group reserves, at any time, the right to review and update its privacy policy, through updated communication available on our website.
The present information was updated on May 18, 2018.

 

- Contact us

In case of doubts or clarifications, please contact us by phone +351 252 480 360 or via email: This email address is being protected from spambots. You need JavaScript enabled to view it.

 

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