The Electrum Group respects the privacy of all users of its website, guarantees the confidential and secure treatment of all the information provided by its customers, according to the GDPR - General Data Protection Regulation.
All personal data collected by the site is exclusively for the commercial use of the Electrum Group, and in no case is made available to third parties.
The customer, through the web space or any other form of contact, will always have access to your personal data and the possibility of updating or removing them.
- Responsible for data processing
Electrum Group is responsible for the processing of personal data collected during use and / or registration on this website.
Electrum Group intends to make known how it collects, uses and protects the personal data and the information that the user makes available. Following statement applies solely and exclusively to the Electrum Group website and governs all information collected about users and their contact and / or budget requests.
ElectrumTrofa – Iluminação, Lda. | G.I.M. – Gestão Integrada de Manutenções, Lda.
Rua do Progresso nº 253 | 4785-647 Trofa
- Data retrieval
The Electrum Group recognizes information regarding the use of the web space and its features, such as device information, registration and location information and cookies.
- What is personal data
Any information that pertains to an identified or identifiable living individual, either through an identification number or another specific identifying element.
- Personal data retrieval
The visitor may browse and use this web space without having to provide any personal information. However, in order to make contact requests, clarify doubts, subscribe to newsletters and obtain budgets, the user will have to provide essential information in order to comply with the request. In this way, personal data are requested and provided only when the user submits a form or subscribes to the newsletter.
The Electrum Group collects in the indicated places the following information from and about the visitor:
- Contact form: the user provides the name, email, country and how it came to the company
- Newsletter subscription: the user provides the name and the email
The information retrieved about the user will be used solely and exclusively by the Electrum Group, which guarantees that this information will not be used or shared for third parties forpromotional purposes via email, social networks, letter or telephone.
- Purpose of the personal data retrieval
The collected data is essential to answer the questions and requests for budgets, suggestions or complaints of the user, can also be destined to the invoicing of goods or services awarded and to marketing actions of the Electrum Group.
- Responsible for the processing of personal data
Electrum Group is responsible for the processing of personal data.
- Right of access, correction, opposition and elimination of personal data
- Underaged users
Our products are intended for adults or with express authorization from them (age above 16 years).
- Electronic communications
The user may receive information from the Electrum Group of two (2) kinds:
- Information and response related to requests for information or budgets (following the form contact us).
- Periodic information about the web space, products, news, promotions and campaigns, requiring subscription by the user.
- Subscription of electronic communications
The Electrum Group newsletters service is a free service available to any user of the web space.
By subscribing to any of the electronic communications presented, you acknowledge and agree that the Electrum Group contacts via e-mail address to keep users, suppliers, partners and customers informed and up-to-date about products, services, campaigns and / or promotions.
You agree that you may cancel at any time and that the information provided through this web space is stored and processed for the purpose of marketing communication. Your personal data are treated confidentially in accordance with the data protection law that is in force.
The Electrum Group reserves the exclusive right to remove the subscription to the newsletter of any user, without prior notice, if it suspects that it is a false subscription.
- Frequency of electronic communications
The electronic communications of the Electrum Group are sent periodically due to the need to communicate and inform the subscribers. Normally, newsletters are sent monthly, except in cases where the Electrum Group's Commercial & Marketing Department decides, in the interest of subscribers, to change the periodicity.
- Limitation of liability for electronic communications
The Electrum Group reserves the right, at any time, to modify or discontinue the sending of communications, such as the exclusive right to remove subscription to the newsletter without prior notice.
- Unsubscribe from electronic communications
The present information was updated on May 18, 2018.
- Contact us